Terms of Purchase

These Terms of Purchase govern all order placements, transactions, product purchases, and service interactions between our website and all individual customers. This set of standardized purchasing terms establishes a clear, fair, and consistent trading framework for all shopping behaviors on the platform. By completing order submission and payment confirmation on our website, customers fully acknowledge, understand, and agree to abide by all the purchase rules, service standards and after-sales regulations listed below. All products, services, logistics arrangements and after-sales support provided on the website are strictly implemented in accordance with these unified purchase terms.

1. Order Confirmation & Processing Rules

Once customers complete online payment, the system will automatically confirm the validity of the order and include it in the official order processing queue. All orders will be reviewed and verified by our professional team to confirm product specifications, order quantity and customer information are accurate and valid. We implement standardized order management procedures to ensure every transaction is recorded completely and processed systematically.
All confirmed and paid orders will be processed and shipped within a standard processing window. We maintain an efficient internal operation mechanism to ensure orderly processing of all orders, avoid unreasonable processing delays, and prepare and package products in strict accordance with product quality standards to ensure intact product delivery.

2. Delivery & Shipping Terms

We provide global free shipping services for all products on the website with no order threshold restrictions. All customers can enjoy free shipping service for any valid order placed on the platform, and no additional shipping fees will be charged in any form.
After the order is processed and dispatched successfully, the goods will be delivered through stable global logistics channels. Under normal logistics and customs conditions, customers can receive their ordered products within a standard delivery cycle. We always optimize logistics operation links and cooperate with high-quality cross-border logistics providers to maintain stable and reliable delivery efficiency for all global orders.
Due to the uncertainty of cross-border transportation, occasional slight delays may occur due to objective factors including customs inspection progress, regional logistics scheduling adjustment and extreme weather conditions. We will continuously track the logistics status of all orders and actively follow up on abnormal situations to guarantee customers’ shopping experience to the greatest extent.

3. Customs & Additional Cost Regulations

We fully undertake all tariffs, customs clearance fees and any other additional handling fees incurred during cross-border transportation and customs clearance procedures. All cross-border related costs and risks are borne entirely by our platform.
Customers are exempt from all extra charges beyond the product order amount. The total amount displayed on the order page is the final payment amount, with no hidden fees, additional service fees or unexpected charges during the entire transaction and receiving process. All charging standards are transparent, open and unified for all global customers.

4. Unified Currency Settlement Standard

All product pricing, order payment, transaction settlement and refund settlement on our website adopt a unified currency standard. USD is designated as the only settlement currency for all platform transactions.
All order amounts, discount amounts and refund amounts are calculated and settled in USD uniformly. This unified settlement standard avoids exchange rate differences, currency conversion costs and settlement deviations, making customer payment, fund settlement and refund procedures more accurate, efficient and standardized.

5. Return Purchase Rights & Return Terms

We provide a long-term and customer-friendly return policy for all purchased products. Customers have the right to apply for product returns within the official valid return period after receiving the goods if the products fail to meet personal usage expectations, do not match aesthetic requirements, or have non-human quality problems.
All return applications must comply with unified return specifications. Returned products need to be kept unused, undamaged, and retain complete original packaging and supporting accessories to meet the inspection and return standards. Our team will inspect all returned goods in strict accordance with unified standards to confirm compliance with return conditions.

6. Refund Processing Terms

After the returned goods are received and verified to meet the return requirements, we will initiate the official refund procedure in a timely manner. All eligible refund applications will be fully processed within a standardized refund cycle.
The refund will be returned to the customer’s original payment account in full according to the actual payment amount of the order. The whole refund process is formal, transparent and efficient without unreasonable delay. The specific arrival time of the refund is subject to the processing rules of the customer’s payment institution and bank system.

7. Order Modification & Cancellation Rules

Customers can apply for order modification or order cancellation before the order is officially shipped. Modifiable content includes receiving address information and contact information. Once the order enters the packaging and outbound delivery process, order modification and cancellation applications will no longer be accepted to ensure the stability and efficiency of order processing.
All applications for order modification and cancellation need to be submitted through official customer service channels. We will verify the order status in real time and give feedback on processing results in accordance with unified platform rules.

8. Product & Transaction Description

All product pictures, descriptions, parameters and style introductions on the website are true and effective, which can objectively reflect the actual style, design and function of the products. We try our best to ensure that all product display information is accurate and consistent with physical products.
We strictly control product quality, and all products sold on the platform have passed standardized quality inspection procedures to ensure that they meet daily usage and aesthetic standards. All transaction behaviors are based on the official displayed product information and order rules of the website.

9. Terms Update & Interpretation

We reserve the right to adjust and optimize the content of these Terms of Purchase according to platform operation iteration and service standard upgrading. All updated terms will be published on the official website page and take effect immediately after publication.
Customers’ continued browsing, ordering and purchasing behaviors on the website will be deemed as automatic recognition and acceptance of the latest purchase terms. It is recommended that customers regularly check the relevant policy pages to keep abreast of the latest service rules and purchase standards.

10. Contact & Consultation

If you have any questions, doubts or consultation demands about order processing, shipping rules, return and refund terms, currency settlement and other purchase-related contents, please contact our official customer service team through the Contact Us page on the website. We will provide professional, accurate and timely policy interpretation and problem-solving services to ensure every customer has a safe, transparent and reassuring shopping experience.

 

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